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Managing customers through Social Engagement
Author: Josh BehlSo, you have a company Facebook page. Perhaps you have a company Twitter account that you frequent every once in a while and throw a few tweets into the “tweet-o-sphere”. If you are...
View ArticleMicrosoft Social Engagement: Where should you start? Identify your keywords
Author: Josh BehlIf someone were looking for you, how would they find you? Well, your name, city of residence, the place you work, or perhaps other attributes about might be a good starting point. For...
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